Text Team Onboarding

Your guide and resources to join our text team to talk to voters and supporters across the country.

Overview

Welcome to Team Gavin Newsom! We’re thrilled to have you join us in the fight to defeat Trump and elect Democrats everywhere. This guide will allow you to join our Text Team through a simple self-service onboarding process.

NOTE: We have two options to support you for onboarding and ongoing support while texting with our team. You can join our Discord community online or you can use email for support. We highly recommend Discord as the gold standard for receiving support, but email is always an option if you have difficulty with Discord.

If you’d prefer to join a Zoom training, find a day & time that works best for you and sign up today using the button below. 

Zoom Training

Option 1: Join Discord

  1. Join Discord.
  2. Watch the Text Team onboarding videos.
  3. Take the Text Team quiz.

Discord is a program that can be used through your web browser, but it’s best if you download the free app which is available for desktop computers, tablets, and smartphones. For desktop or laptop computers, visit discord.com/download. For mobile devices, search “Discord” in your devices’s app store.

If you haven’t used Discord before, you’ll need to register for a free account and create a username and password. Once your account is created, click the button below to join our “server.”

If you already have a Discord account, this button will directly add you to our server!

Join Discord

Onboarding Videos

Learn everything you need to know to successfully text with Team Newsom. Each onboarding video is important and contains information that both new and experienced texters will need to be successful. 

Program Overview
Discord Community Overview
Texting With Scale to Win (Spoke)
Best Practices & Guidelines

Take The Quiz

After joining Discord and completing the onboarding videos, it’s time to take the Text Team Quiz! This is a quick 12-question quiz to demonstrate your technical and program knowledge. Take your time with it. You can take it multiple times, you can refer back to the training videos, and you can — and should — refer to the Texter FAQ document while taking the quiz.

Hot tip! Make sure to use your first and last name when completing the quiz, and the same email address you used when you joined Discord. We need to be able to match your quiz submission to your Discord user account.

Message Us In Discord

Head back to the Team Newsom server on Discord and go to the #start-texting channel. Post a message in #start-texting to let us know that you’ve completed the quiz and you’re ready to complete your onboarding process. We’ll check your quiz, then send you a DM (Direct Message)in Discord. We’ll let you know what your score was and next steps.

We can’t wait to welcome you to the Team Gavin Newsom Text Team.  Let’s do this!

Join Discord

Option 2: Email Support

View our training guide by clicking the button below. Review the guide in its entirety before completing the quiz. The training guide includes Texting With Scale to Win (Spoke) and Best Practices & Guidelines.

Take The Quiz

After reviewing the onboarding guide, it’s time to take the Text Team Quiz! This is a quick 10-question quiz to demonstrate your technical and program knowledge. Take your time with it. You can take it multiple times, you can refer back to the training videos, and you can — and should — refer to the Texter FAQ document while taking the quiz.

Texter Quiz

Email Us

Send us an email to let us know that you’ve completed the quiz and you’re ready to complete your onboarding process. We’ll check your quiz, then share next steps with you, including a document to access our relevant text campaigns and FAQ’s.

When you email us regarding your quiz, please utilize the same email address you used when submitting your quiz. Use subject line: “Quiz: Your First & Last Name”

[email protected]

We can’t wait to welcome you to the Team Gavin Newsom Text Team.

Let’s do this!